Holiday Inn Express Belfast City, an IHG Hotel

We had a late check in, but informed the hotel and they replied, and were great about it. The room was clean and tidy, and had all the essentials. The beds are some of the comfiest of any hotel I've stayed in. The only issue I had was that the water in the shower ran cold for the first 5 minutes before it finally got warm..but I appreciate that at 7.30am there are multiple rooms using the showers it wasn't a massive issue. Breakfast was fantastic as always. We are vegan and always have choices and have been told more options are available if requested. The coffee from the machines are top notch too. Always enjoy this hotel for special nights in the city.

The hotel is in a good location for lots of local attractions and good restaurants and shops for snacks and drinks. Conan was particularly helpful with his local knowledge and tips for sightseeing and places of interest. The breakfast was good and tables were quickly cleaned when it was busy. The beds were comfortable and towels were changed nearly every day. Good value for money

Excellent service. Staff are really good here, especially the ones who were there in the night shifts at the bar on 15th April evening and the one on 16th April morning at 3 AM. They both ensured that we had the pleasant experience of Belfast. New places for family kids were suggested, food was served with a smile. This morning staff ensured that we got out of the parking lot fine. Overall, excellent service in spite of the hotel being part of a big chain of hotels. We would like to visit Belfast and the hotel would definitely be this Holiday Inn Express, for their hospitality.

Self service breakfast included in the price. Good selection of cereal, fresh fruit and juices, toast, pastries, yogurt, hot food. Comfortable bed, two good pillows. Good sized tv with enough channels. TV in reception showed some of the football. There was an all day menu and reasonable bar prices. Location was fine for us, about 15 minute walk into city centre. There were buses on the main street but it was easy enough to walk. Nice, pleasant staff at reception.

This place was our salvation. From deciding not to stay in another property found on Booking.com we booked here. Should have done it in the first place. Secure car park. Clean rooms, friendly staff, good location, nice breakfast.